How to fix Remote Desktop Black Screen/Freezing on Windows 10/11?

In this guide you will learn how to fix the random freezing/black screen with Remote Desktop Connection.

This is a common issue that has become more frequent with Windows 10 and 11 and can be attributed to RDC using the UDP protocol instead of TCP.

1. Run Command Prompt as administrator on the client machine (your computer).
2. Run the following command:
   reg add “HKLM\software\policies\microsoft\windows nt\Terminal Services\Client” /v fClientDisableUDP /d 1 /t REG_DWORD
3. Restart the client machine (your computer).

If there is any difficulty, please do not hesitate to contact us.