In this guide you will learn how to fix the random freezing/black screen with Remote Desktop Connection. This is a common issue that has become more frequent with Windows 10 and 11 and can be attributed to RDC using the UDP protocol instead of TCP. Run Command Prompt as administrator on the client machine (your computer). […]
If you want to reinstall your game server you can do it through your game panel. To do so, delete all the files present in your server instance. After that, go to the settings tab on your server instance and click in “Reinstall Server“. Depending on the game, the process of reinstallation might take between […]
If you want to upload files to the Fast Download of your Game Server, the only thing you need to do is upload/create the files and afterwards restart the server. The files will be loaded automatically. There is no need for additional plugins or configuration. If there is any difficulty, please do not hesitate to […]
There may be 2 reasons why your VPS is locked. Every day at 2:00AM (WEST time), our servers create a daily backup of your VPS. During this period, your management panel is locked to prevent damages in the creation of the backup. This process is completely automatic and should be finished in around 2/3 minutes. […]
Every VPS purchased on XM Hosts comes with an automatic daily backup. We store the last 2 days of backups from your server. You can restore them anytime through your management panel. To do so, visit the backups’ section on your VPS management panel. If there is any difficulty, please do not hesitate to contact […]
After your payments our system starts working to automatically provide your domain. Within the maximum period of 24 hours your domain will be active and available for management in your myXM area. If you have any question don’t hesitate to open a ticket and ask. We will gladly help and answer your question.
In certain situations our support may ask for your IP address. Usually, this happens when you report access difficulties, but in reality the service is functional, and in most cases the problem is caused by your IP being blocked by the firewall. To get your IP, just access https://ip.xmhosts.com The IP of your connection will be displayed, just send it […]
In this guide we will help you to create an FTP Account in cPanel. To create an FTP account in cPanel, proceed as follows: 1. Access cPanel and enter your access data; 2. Navigate to the “Files” tab and click on the “FTP Accounts” option ; 3. In “Add FTP Account” you must fill in the required fields: 4. At the end, click on “Create FTP account”. […]
In this guide we will help you to force HTTPS in cPanel. In order to redirect your website from HTTP to HTTPS through cPanel, after activating your SSL Certificate, proceed as follows: 1. Access cPanel and enter your access data; 2. Navigate to the “Domains” tab and click on the “Domains” option ; 3. Then for the desired domain/sub-domain, under “ Force HTTPS Redirect”, click “Off” button to force to HTTPS. 4. After […]
There can be many reasons why your order is pending. The most common of these reasons is that you haven’t paid for your order, which means it won’t be created. Therefore, you must pay the outstanding invoice for it to become active and provide your service! In some cases, there may be other reasons why your […]